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Browse our guides, check the FAQ, or reach out directly — our team responds within one business day.
Browse our guides, check the FAQ, or reach out directly — our team responds within one business day.
Send us a message and we'll get back to you within one business day.
hello@signovo.cloudAvailable Monday to Friday, 9am – 6pm PT. Enterprise customers get 24/7 access.
Contact us for details →Not a customer yet? Let our team walk you through the platform in 30 minutes.
Schedule a demo →Quick answers to the most common questions.
Log in to your dashboard, go to Devices → Add Device, and enter your device's unique ID. The player app on your screen will display this ID on first launch. Once registered, assign a playlist and your content will appear within seconds.
Signovo Cloud uses local caching — all assigned content is downloaded to the device and stored locally. If the internet connection drops, your screens continue playing the last synced playlist without interruption. Content updates will resume automatically once connectivity is restored.
We support all common media formats including MP4, MOV, AVI (video), JPG, PNG, GIF, WebP (images), and PDF (documents). Maximum file size per upload is 512 MB. For best performance on screens, we recommend H.264 MP4 at 1080p.
Group your screens by location, zone, or tag from the Devices panel. When you update a playlist assigned to a group, all screens in that group receive the change simultaneously. There is no limit on the number of screens you can update at once.
You can cancel at any time from your account's Billing page. Your subscription will remain active until the end of the current billing period. We offer a 30-day money-back guarantee on Business plan subscriptions — email hello@signovo.cloud if you'd like a refund.
Cloud-based digital signage & content management for businesses of every size.